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We welcome all our guests to share their feedback regarding their experience with us.

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  • Reviewed by:

    E. W.

    Grand Royale London Hyde Park

    Comments:

    What a super find. I was so pleased with the hotel, the staff were very helpful, room was clean and had everything we needed, bathroom was spotless. All in all a very pleasurable stay.

    Excellent, 4.78

    Score from:  5

    Guest Services/ Staff Excellent
    Room Facility Excellent
    Restaurants & Bar Excellent
    Hotel in General Excellent
  • Reviewed by:

    P. W.

    BW Plus Park Grand London Heathrow

    Comments:

    The receptionist was outstanding - after a journey during the heatwave, we arrived tired and keen to get to our rooms to freshen up. The receptionist was extremely welcoming, put us at ease and made us forget our woes - we were checked in in no time!

    Excellent, 4.78

    Score from:  5

    Guest Services/ Staff Excellent
    Room Facility Excellent
    Restaurants & Bar Excellent
    Hotel in General Excellent
  • Reviewed by:

    E. D.

    The Metropolis London Hyde Park

    Comments:

    Staff friendly and helpful and anything you ask, they are very prompt at dealing with

    Excellent, 4.78

    Score from:  5

    Guest Services/ Staff Excellent
    Room Facility Excellent
    Restaurants & Bar Excellent
    Hotel in General Excellent
  • Reviewed by:

    J. B.

    Grand Royale London Hyde Park

    Comments:

    No Comments

    Good, 4.39

    Score from:  5

    Guest Services/ Staff Excellent
    Room Facility Excellent
    Restaurants & Bar Poor
    Hotel in General Excellent
  • Reviewed by:

    P. L.

    Shaftesbury Hyde Park International

    Comments:

    No Comments

    Excellent, 4.78

    Score from:  5

    Guest Services/ Staff Excellent
    Room Facility Excellent
    Restaurants & Bar Poor
    Hotel in General Excellent
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